Once again Samsung has to deal with phone catching fire problem after Galaxy Note 7. According to a report by The New York Post a lawsuit was filed when a Samsung Galaxy Note 9 automatically caught fire inside a New York woman's purse earlier this month.
The report filed by the woman claimed that the Samsung Galaxy Note 9 she was using had become extremely hot. She afterward to put it in her purse but soon after that, she heard a crackling noise from her bag which she described as "whistling and screeching" sounds. After that a thick smoke coming out of her handbag to confirm the sign that the phone had caught fire. The fire continued to come from the mobile device until a bystander picked the phone up with a cloth and submerged it into a bucket of water.
This new incident reemerged the issues that Samsung Galaxy Note 7 owners faced two years ago, that is catching fire. Samsung discontinued the device within months of its launch. and later it was found that the problem was with the battery unit.
Diane Chung, a Long Island resident, who filed the lawsuit in the Queens Supreme Court, sought damages from the South Korean electronics company, along with a restraining order on the sale of Note 9.
This is the first time there's been a confirmed report of any Galaxy Note 9 phone catching fire as part of a lawsuit.
As reported by The Investor, last month DJ Koh, head of Samsung's mobile business praised the batteries found in the Galaxy Note 9, calling them “safer than ever,"
He said, "Users do not have to worry about the batteries anymore." He even said that Note 9 batteries are safe and have undergone an 8-step test.
Samsung launched the Galaxy Note 9 this year with a huge 4000mAh battery to compete with the growing battery standards in the industry.
Samsung by releasing a statement claimed that no other incidents connected to the Galaxy Note 9 have been reported so far and the company is already investigating the matter. If Samsung's new Galaxy Note 9 suffers the same catastrophe as Note 7, the company might have to consider discontinuing the entire line-up.