GUWAHATI: In another effort by N F Railway to provide more satisfaction to rail users especially goods transporter, a new bench was opened recently at the Railway Claims Tribunal, Guwahati. A new building constructed for the tribunal having good ambience and better facilities for claimants was also inaugurated on the occasion. The newly constructed building along with the new bench was inaugurated by Justice K Kannan, Chairman, Railway Claims Tribunal, Principal Bench, New Delhi. Sanjive Roy, General Manager, N F Railway, B B Verma, Member (Technical) of the Railway Claims Tribunal, Guwahati was also present.
The main objective of setting up of such Claims Tribunals is to provide quicker relief and early payment of compensation to railway users. There are 21 benches of the Railway Claims Tribunals at 18 major cities spread throughout the country. The claim cases are normally for: Death and injury in case of railway accident and untoward incident, for loss, damage, destruction, deterioration, non-delivery of animal and goods booked by railway or for the refund of fare or freight in case the claimant is not satisfied with the relief provided by the railway administration.
Railway Claims Tribunal, Guwahati bench deals with all types of railway related cases from rail users of Assam, Tripura, Nagaland, Manipur, Meghalaya, Mizoram, Arunachal Pradesh and Sikkim. So, there are huge numbers of claim cases especially from goods transporters. With just one bench, it was leading to huge pending cases before the tribunal. As a result, railway users of the concerned states used to suffer due to long pendency period of their claim cases.
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