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Consumers’ rights body writes to Health official on irregularities in hospital

Sentinel Digital DeskBy : Sentinel Digital Desk

  |  7 Jan 2017 12:00 AM GMT

OUR Correspondent

Silchar, Jan 6: A number of irregularities have again come to the notice of Grahak Surakhsa Samiti, Cachar, regarding the medical laboratory and fees of doctors. In this regard, the members of the Samiti have addressed a letter to the Joint Director, District Health Services, Cachar stating the various discrepancies in medical services. There has been a mushroom growth of pathological laboratories in Silchar. The members of the Samiti have requested the Joint Director to ensure that all the laboratories are having a valid license and being renewed by them from time to time.

They have also stated that under these laboratories, there are a large number of collection centres for collecting the samples. The samples are collected and sent to main centre for testing after a gap of 3 to 5 hours. In this regard, they have requested the Joint Director to ensure that the collection centres that have been set up by the central laboratories are valid as per rules because the possibilities of improper testing of all the collected samples after a gap of 3 to 5 hours cannot be ruled out.

District Health Services should look into the matter as doctors are treating patients based on the test report and the reports should be correct and authentic. This can be done by regular vigilance and action taken on the part of the District Health Services. They have also stated that according to the Central Services (Medical Attendance) Rules, there shall be a uniform rate of different laboratory tests. But, all laboratories are charging much more than the rates prescribed under the CS (MA) Rules. As a result, customers are being deceived and they are facing many problems for getting proper treatment. So the members of the Samiti have urged upon the Joint Director to fix rates of different laboratory tests keeping in view the guidelines in CS MA) Rules and give wide publicity to it.

Fees to be charged by the different categories of the doctors have been laid down as per CS (MA) Rule. But, it has been stated by GSS that almost all the doctors are charging more than the prescribed rate. In return, the doctors are issuing no cash receipt. It should be mentioned here that at Silchar, only Dr Rajdeep Roy issues a fee receipt to his patients. The general secretary of the Samiti has put forth a number of suggestions. A uniform rate of different categories of doctors may be fixed keeping in view the guidelines of CS (MA) rate and wide publicity may be given to it.

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