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Dimension Data ebles SBI with 60 ‘digital’ branches

Mumbai, April 10: Global ICT solutions and services provider Dimension Data on Tuesday announced that it has ebled the State Bank of India (SBI) with its Next-Gen solution at 60 “digital” branches in the country.
Known as “sbiINTOUCH”, these digital branches offer advanced banking services such as instant loan approvals, assistance in choosing investment portfolios and access to latest mutual funds, etc.
The solution is currently in the pilot phase at SBO branches in Ahmedabad, Bengaluru, Mumbai, Delhi, Indore, Shimla, Pune and Pat, among others.
“The solution will help make banking a lot more persolised for SBI customers with virtual non-transactiol banking experience. We have been working with Dimension Data on various successful projects to help bring better services to our customers for the past 17 years,” Mrutyunjay Mahapatra, Deputy Maging Director and CIO, SBI, said in a statement.
Dimension Data is providing SBI users with an immersive audio and visual experience with the added ability to print, scan and share the document using touch screen controls.
“The solution will eble SBI transform its communication model for better customer loyalty which will further help SBI improve sales, cross-sales and in upselling,” said Kiran Bhagwani, CEO-South Asia, Japan and New Zealand, Dimension Data. (IANS)

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Ankur Kalita