BUSINESS

Plea on consumer redressal deferred to May 1

redressal
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New Delhi: The Delhi High Court on Wednesday adjourned hearing on a plea seeking prompt redressal of consumer complaints in the wake of the ongoing Jet Airways crisis. The court said that it will hear the plea on May 1. The application was filed by consumer rights activist Bejon K. Misra, whose earlier plea seeking capping of airfares charged by various airlines in the country, is still pending before the court.

In Monday’s interim application, the petitioner claimed that passengers had been severely affected owing to the sudden suspension of Jet Airways services and sought directions to the government to allow them a full refund on their tickets with a reasonable compensation, or to arrange for alternative travel for them to reach their destinations. The petitioner’s counsel Advocate Shashank Deo Sudhi said that with more than 100 flights cancelled without prior notice, passengers were constrained to run from pillar to post to manage their urgent official and personal commitments.

The need to seek alternative modes of travel, or seats, on other airlines urgently was resulting in chaos as other airlines were profiteering out of the crisis, he said.  (IANS)

 

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