'India Inc must consider adopting digital ethics framework'

NEW DELHI: India Inc needs to introduce and adopt a 'digital ethics framework' to ensure a holistic view of ethics and govern every digital intervention in the transformation journey of a business, according to a study.

The study by Deloitte Touche Tohmatsu India LLP (DTTILLP) and Bangalore Chamber of Commerce (BCIC) noted that an accelerated pace of digital transition, consumption of goods and services through app-based interface, and proliferation of data bring numerous risks such as biased decision-making processes being transferred to machines or algorithms at development stage by humans. These biases can be a threat to the reputation and trust towards stakeholders, as well as cause operational risks, it said. "Digital ethics are inter-personal, social, organisational, national norms that govern how people/digital users should conduct and behave in the digital world. It is a paradigm in which digital transformation is immune to the moral biases of those running the transformation," it said. (IANS)

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