Guwahati: Glitches in elevators in Kamrup (M) DC office hit visitors

STAFF REPORTER

GUWAHATI: Daily operations at the District Commissioner’s (DC) office in Hengrabari, Guwahati, have been severely hampered due to a critical issue—none of the eight elevators in the building are currently operational. This ongoing crisis has not only inconvenienced hundreds of daily visitors but also sparked widespread concern over the maintenance standards and basic facility management in one of the district’s most important administrative offices.

A few days ago, only one elevator remained functional, but sources and visitors report that the last working lift has now also ceased to operate. This complete breakdown has led to long waiting times and significant discomfort, particularly for senior citizens and those with mobility challenges.

“Most of these lifts have been out of order for an extended period. It becomes challenging for people of our age to stand here for such long periods,” said a senior citizen visiting the office, speaking to The Sentinel. His statement reflects the broader sentiment among visitors who feel neglected and frustrated by the deteriorating conditions.

Sources from the DC office revealed that financial constraints played a significant role in the issue. “Out of eight lifts, we had shut down six due to the high electricity bills. Initially, two were working. Then one stopped, and now the last one has also failed. The six unused lifts are now facing technical problems due to prolonged inactivity. Unfortunately, we lack sufficient funds to address all our maintenance needs,” said an official from the office.

The lack of functioning elevators has triggered concern and criticism from the public. “It becomes very difficult for us, and it is extremely disgraceful that no lift is working in the DC office. Government offices should at least have basic facilities,” said another disgruntled visitor.

As the situation worsens, pressing questions remain unanswered—when will these elevators be repaired? Who is accountable for the maintenance of essential infrastructure in government buildings? And most importantly, why are basic facilities being sidelined in such a vital public institution? The public awaits a response from the authorities, hoping for swift action to restore accessibility and dignity for all visitors to the DC office.

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