Most Employees Tend to Ignore 40% of E-Mails Daily

Bengaluru: An average employee receives close to 180 emails every day and does not bother to open 40 percent of those and even if he or she manages to open some, the reply rate is just 16 percent, a new report revealed on Wednesday. The email behaviour at the workplace highlights that a widespread misuse of email has led to unwanted inbox clutter, according to the email collaboration solution provider Hiver. “Email clearly remains an essential and popular way of communicating, but there are a number of findings from the Hiver State of Email report that indicates that it is broken and requires a significant rehaul,” said Niraj Rout, co-founder, and CEO of Hiver. For the report, the data was collated from almost 1,000 email accounts of employees from across companies. Another major contributor to the inbox clutter situation was the unnecessary and excessive forwarding of emails. Of the emails forwarded to people, employees open 70 percent of them but reply to only 20 percent and of the group emails. employees open 57 percent of them but reply to only 14 percent. (IANS)

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