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Civil Aviation Minister Agrees to Examine 'New Rule of SpiceJet' After Complaints from Passengers

Scindia's comments come after a passenger took to Twitter to allege that SpiceJet had introduced a rule where the airline is charging extra for issuing a boarding pass.

Civil Aviation Minister Agrees to Examine New Rule of SpiceJet After Complaints from Passengers

Sentinel Digital Desk

NEW DELHI: Union Civil Aviation Minister Jyotiraditya Scindia on Friday said that he will be looking into the process where passengers are being charged an extra sum of Rs 200 for getting their boarding passes at the airport.

Scindia's comments come after a passenger took to Twitter to allege that domestic carrier SpiceJet had introduced a new rule where the airline is charging extra for issuing boarding passes at the check-in counter.

"new rule of SpiceJet. If you wish to get a boarding card at the check-in counter, you need to pay extra. This is like telling a customer In a restaurant that if you want to eat in a plate, you will be charged. Wonder what's consumer forum doing!@flyspicejet." wrote a passenger named Dr Neeti Shikha on Twitter.

Notably, after several complaints by the passengers on social media, noted journalist Madhavan Narayanan retweeted the complaint and tagged the Aviation minister to which Scindia replied that he will examine the issue as soon as possible. "Agreed, will examine this asap!," he posted on Twitter.


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