Flyer Finds 'Stone' in her Meal Onboard Air India Flight
As a part of rebuilding the airline, the Tata Group has already placed orders for a record number of planes
NEW DELHI: The flag bearer airline of the country has come under criticism regarding the quality of the food they provide onboard their flights after a flier took to Twitter to share her experience regarding the same on Sunday.
With the notorious on-board peeing incident that occurred on an Air India flight yet to be forgotten, the airline is back into the discussion and not for anything good. This time a woman found a small piece of stone in her meal.
The woman named Sarvapriya Sangwan took to the popular microblogging site Twitter to share her experience on the AI 215 flight. This flight is a short duration revel between the national capitals of India and Nepal. She also shares pictures of the food along with the pebble while posting an important question mark on the quality of food served.
''You don't need resources and money to ensure stone-free food Air India (@airindiain). This is what I received in my food served on flight AI 215 today. Crew member, Ms Jadon was informed. This kind of negligence is unacceptable.'' Tweeted Savapriya Sangwan on Sunday.
Following this incident, several other users of the platform raised questions about the services of the brand and criticised them for their gross negligence of duties towards their customers. Some of the users even took to criticizing the parent brand, the Tata Group as well as the head of Tata and Sons.
The representative of the airline did respond to her tweet. Air India wrote, ''Dear Ma'am, this is concerning and we're taking this up immediately with our Catering team. Please allow us some time to get back. We appreciate you bringing this to our notice," through their official handle.
It is important to note that the Tata Group has recently procured the airline back from the Indian government after the latter failed to run it. As a part of rebuilding the airline, the Tata Group has already placed orders for a record number of planes and started the procedure of consolidation of all its aviation businesses.