She said that in September 2020, her family members tested positive for the virus. Even though it wasn't severe, they had fatigue and other symptoms. At that time, they did not get any help from neighbours. That was a struggling situation. So, she decided to help people who need it.
As per the source, initially, she had very few requests. "Since Coimbatore is a big city, it was difficult. I remember getting a request from a patient who was on the other side of the city. So, I asked my friend to help them out. Now, I have contacts in different parts of the city, who are willing to help me out," she said.
Soon, she realised that the need for verified information is crucial in beating the pandemic.
The 18-year-old girl further said that she is privileged enough to have a laptop and can spare time to do this. She realised that the SOS requests for oxygen and hospital beds get exhausted in just a few minutes. So, she and her family need to verify it in real-time. That is when Shri decided to spend a few hours every day to verify the requests for oxygen, ventilators and hospital beds personally.
"After talking to the patient or the family, I pass on verified leads to them. Two weeks ago, the demand was quite less, so the probability of finding a bed was easy. But now, it has been quite difficult," she said.