New Delhi: Trinamool Congress MP Mahua Moitra on Friday slammed French sporting goods retailer Decathlon asking for her mobile number and email ID to close a purchase deal.
Yesterday, she visited the Decathlon store in Delhi's Ansal Plaza to buy a pair of trousers for her father for Rs 1,499 in cash was asked by the store manager to give her contact details -- like her mobile phone number and email address in order to make the purchase.
However, she refused to share her details and took to the micro-blogging site Twitter to post about the same.
''Want to buy my dad trousers for Rs 1499 in CASH at @Decathlon India Ansal Plaza & manager insists I need to put in my mobile number & email ID to purchase.
Sorry @DecathlonIndia you are violating privacy laws & consumer laws by insisting on this. Am at store currently,'' she tweeted.
She further also shared a screenshot of a message which she received from a top lawyer at the Supreme Court, who asked her not to share her mobile phone number with Decathlon.
''Ask them to reconfigure their system. I ran into the same problem with Lenskart (an eyewear retail chain) and refused to give my mobile number. I spoke to their head manager and finally, he put in some random employee's mobile number," the lawyer said, alleging that "these retail chains have configured their system in this way to trap the customer".
Later, Moitra said that she usually buys goods from Decathlon stores in the UK and they never ask their customers for mobile numbers; they ask for email addresses if a person wants a paperless receipt.
"So clearly only the Indian arm wants to fool customers here. Not nice @Decathlon_India," she wrote.
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