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Union Health Ministry adopts Twitter Seva to help Indians with health queries amid COVID-19

Union Health Ministry adopts Twitter Seva to help Indians with health queries amid COVID-19

Sentinel Digital DeskBy : Sentinel Digital Desk

  |  21 April 2020 4:55 AM GMT

New Delhi: The Union Health Ministry on Monday onboarded Twitter Seva to help Indians with speedy resolution to their health-related queries amid the COVID-19 pandemic.

Whether it is for latest updates on measures taken by the government, learning about access to healthcare services or seeking guidance for someone who perhaps has symptoms but is unsure about where to turn to for help, the service will empower the public to reach out to the authorities, Twitter said in a statement.

People in India can get their queries answered by tweeting to CovidIndiaSeva.

“As IndiaFightsCorona with social distancing, we are happy to make a concerted online effort by adopting the Twitter Seva solution,” said Health Minister Harsh Vardhan.

“It is powered by a team of experts who are trained and equipped to treat and respond to each query uniquely, and at scale. This will enable us in establishing a direct channel with Indiancitizens, connecting with them in real-time to provide the authoritative health and public information,” Vardhan added. (IANS)

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