Aditya Birla’s Insurance Wing Launches DISHA 2.0

GUWAHATI: Aditya Birla Sun Life Insurance (ABSLI), the life insurance arm of the Aditya Birla Capital Limited (ABCL), on Tuesday announced the launch of a comprehensive and advanced version of DISHA, a press release stated.

This AI enabled chat platform is available 24/7 to provide any information or service related to the Life Insurance offerings by ABSLI on a real-time basis. In its new avatar, DISHA provides wide-ranging information on plans related to protection, health and savings thereby catering to the diverse needs of the existing and prospective customers. The new version is also capable of generating price quotes in a few simple steps making policy purchasing decisions easy and convenient. Customers can also avail instant services like updating their profile (i.e. mobile, PAN, email id, aadhaar, and address), get tax certificate, know their policy details, fund value, etc. without any human intervention.