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Aruchal gets first MCTS call centre

Sentinel Digital DeskBy : Sentinel Digital Desk

  |  22 March 2015 12:00 AM GMT

Our Correspondent

Itagar, March 21: The health sector in Aruchal Pradesh received a major boost with the iuguration of the Mother & Child Tracking System (MCTS) call centre by state Health and Family Welfare Minister Rajesh Tacho here on Friday. The centre is a joint initiative of union health and welfare ministry, State Health Society and Piramal Swasthya (formerly known as HMRI), official sources informed. The objective of setting up of the MCTS call centre is to undertake case specific monitoring to ensure complete Antetal Care (ANC) services, delivery services and posttal Care (PNC) services and monitoring of full Immunization services to pregnt woman and child through the database collected from tiol health mission (NHM) web portal.

Through a dedicated five-seat MCTS call centre which is operatiolly maged by Piramal Swasthya, the aim is to have an effective monitoring system for high risk pregnt women and low weight birth babies in order to reduce materl and infant mortality.

The first ever innovative web based service was kick-started with the first phone call to a new mother at Wakro in Lohit district by Tacho followed by the second call to a new mother at Daporijo in Upper Subansiri by health and family welfare secretary Indra Mallo.

Mallo advised the new mother to avail the Chief Minister’s Universal Health Insurance Scheme.

While briefing about the MCTS call centre, NHM Mission Director P N Thungon explained how the innovative call centre could help in reducing the mortality of mother and child as well as neotes and provide them with specialist health care. He further added that only outgoing calls would be operatiol now and helpline would also be started shortly for more effective tracking and rendering quality services in accessible areas of the state.

Health and family welfare special secretary Dr T Thomas, Director of health services Dr K Nishing, Director of Family Welfare Dr G Tatu and Director medical education Dr M Jini were among others present on the occasion, the sources added.

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