Concern over poor BSNL service

FROM OUR Correspondent

SILCHAR, July 26: Bharat Sanchar Nigam Limited (BSNL) is not connecting India well, at least this holds true for Barak Valley. For the past 4, 5 years, BSNL users of the valley have been suffering from poor service in terms of connectivity. Biplab Kumar Goswami, general secretary, Grahak Suraksha Samiti, Cachar, on behalf of its members have urged upon investigations regarding BSNL’s continuous poor service. The members of the Samiti are of the opinion that something fishy is there and when approached for a clear response, BSNL authorities always finds a lame excuse to avert the issue.  Reasons behind the continuous breakdown of network connectivity seem to be hazy and so a thorough investigation has become necessary. It has been stated by Grahak Suraksha Samiti that the authorities concerned have been contacted and consulted on this issue, but without any fruitful result.

 Owing to this, a large number of private companies have a golden chance to foster their business in the absence of BSNL. It can be easily gauged that BSNL customers will switch to other private companies if they do not get the necessary service. This will in turn lead to a drastic fall in the number of BSNL customers. It has been ages since BSNL has seen its glory days. The members of the Samiti have cautioned that if the problem persists, the residents of the valley may have to shift to other companies for better connectivity. They also stated that a movement would be organized at the office of the general mager of BSNL, if these problems persist.

 Shifting their focus to another important issue, the members have also expressed their deep concern at the price rise of various food items, especially potatoes. The current market rate is Rs.30 to Rs.32 per kg, instead of the earlier price, Rs.20. Such a hike will definitely burn holes in the pocket of the general people. As such, Grahak Suraksha Samiti has requested the district administration to probe into the matter. They have requested the authorities concerned to take stern steps in this regard and also to arrange for surprise visits by the district administration.