Harassed or exploited by a seller? You can get compensated if you move the consumer court with a complaint in person or through registered post or through an authorized agent within two years from the date of harassment or exploitation. Your complaint should have all facts and information, besides all documents supporting your claim. Never miss sending a notice to the company or business establishment against whom you are filing the complaint.
If the amount involved in the purchase or service provided is Rs 1 crore or less you need to lodge the complaint with the district consumer courts. If the amount exceeds Rs 1 crore but doesn’t exceed Rs 10 crore you need to lodge your complaint with the State Consumer Redressal Commission located at Housefed Complex, Beltotal-Bashistha Road, Guwahati 781006. If the amount involved in the purchase or service provided exceeds Rs 10 crore you need to lodge the complaint with the National Consumer Dispute Redressal Commission.
Consumer courts are here to protect your rights, and as such, they are always at your service to ensure you a fair deal.
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