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PGR Day grows in popularity, number of complaints on the rise

A Correspondent
Hailakandi, April 17: Public Grievances Redressal (PGR) Day got an overwhelming response with 70 applications received by the Hailakandi district administration on Tuesday. There were long queues at the reception counters since 9 am. People from different parts of the district gathered outside the Deputy Commissioner’s conference room seeking redressal of their grievances. Every Tuesday the administration holds PGR Day. Today is the third in the series.
Majority of the complaints received  pertained to land issues such as pattas and demarcation, civic problems of Hailakandi Municipal Board and Lala Town Committee, scarcity of drinking water, deplorable condition of roads, water logging, jobs on compassionate grounds, non-completion of projects, on schemes like MGNREGA and IAY, disconnection of power supply, non-replacement of transformers, delay in getting pension benefits, ration card,  vendor licence, wages, compensation for damage of houses due to cyclonic storm and death of cattle following electrocution.
Deputy Commissioner Adil Khan directed the district heads and officials of different departments to address the issues within a fixed timeframe. Khan also asked the Circle Officers and BDOs to conduct inquiry into some of the complaints of the public centering around issues such as inordinate delay in completion of developmental works like improvement of roads, non-implementation of sanctioned schemes, demarcation of land, granting of land pattas, encroachment of government land and obstruction posed by anti-social elements to developmental works. The Deputy Commissioner assured the complainants that their genuine problems would be addressed by the administration in a time-bound manner. Some of the issues were resolved on the spot by Deputy Commissioner Khan, much to the delight of the complainants while the rest were forwarded to the heads of departments concerned for redressal of grievances within a stipulated timeframe.

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Ankur Kalita