Public Grievances Redressal Day ignites hopes

A Correspondent

Hailakandi, April 10: Public Grievances Redressal (PGR) Day conducted by the Hailakandi district administration received overwhelming response. The PGR Day is being conducted every Tuesday. Today is the second PGR Day, the first conducted on April 3. People from every nook and corner of the district, some from far-flung and iccessible areas, formed serpentine queues to submit petitions pertaining to various issues such as power, piped water supply, water logging, sanitation, health, deplorable condition of municipal roads, rural roads, land related issues, encroachment, on schemes like MGNREGA and IAY, flood protection works, appointment on compassiote ground and transfer and posting.

 Giving patient hearing to the complaints, Deputy Commissioner Adil Khan directed the Circle Officers and heads of departments concerned to address the genuine problems faced by the people within a stipulated timeframe. “There should not be any dilly-dallying on addressing the genuine problems faced by the people in a time bound manner,” he said.

 The Deputy Commissioner asked the Executive Engineer, Public Health Engineering, to convene a meeting with officials of municipal board and urban water supply and sewerage board to augment the piped water supply that dates back to more than 30 years. The piped water supply plant commissioned in 1985 covering a distance of 10-12 km of greater municipal areas of Hailakandi town caters to 10,000 to 12,000 denizens while the present population of the town is more than 80,000.

 On matters pertaining to encroachment, water logging, non-completion of roads, encroachment, piecemeal efforts to prevent erosion, complaints on non-release of instalments under IAY, the Deputy Commissioner directed the officials concerned to look into these complaints and initiate measures in right earnest.

 The Deputy Commissioner asked the Joint Director, Health Services to redress the grievances of two patients seeking medical treatment by providing them necessary medical care and treatment free of cost at SK Roy Civil Hospital. Altogether 19 petitions were received from the public, up from 14 it received on the first PGR Day.