‘Will Take Action On Those Listening To Your Conversations’: Google

‘Will Take Action On Those Listening To Your Conversations’: Google

San Francisco: After facing widespread criticism for eavesdropping on users’ conversations via its Assistant to improve speech recognition technology, Google said that it was conducting a full review of its safeguards in this space and would take action against third-party contractors involved in this incident.

The reaction came after reports surfaced that third-party contractors working for Google are recording and secretly listening to users’ bedroom conversations via Google Assistant on smartphones, home speakers and security cameras.

According to Belgian broadcaster VRT NWS, users’ conversations with Google Home speakers are being recorded and audio clips are being sent to sub-contractors who are “transcribing the audio files for subsequent use in improving Google’s speech recognition”.

VRT NWS, with the help of a whistleblower, was able to listen to more than 1,000 excerpts recorded via Google Assistant.

In a statement on Thursday, David Monsees, Product Manager, Google Search said the company partners with language experts around the world who understand the nuances and accents of a specific language. (IANS)

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