Assam Govt Might Start Own Cab-Hailing Service

GUWAHATI: Taking the problems of both the cab drivers as well as customers into account, the state government of Assam might soon open its own cab hailing service.

The application based cab aggregators Ola and Uber are the biggest players in this sector as of now. Although PeIndia managed to enter the market with a light bang and went ahead onboard a huge number of cab drivers and motorcycle riders, it also landed in the same position as the other two brands.

While the drivers are unhappy about the amount of commission being charged by the aggregators, the customers express their concerns regarding the bills as well as the attitude of the drivers and riders.

Not only are the prices quoted by the apps unexpectedly high in the modern day, but also the drivers often refuse rides for various reasons. The reasons include payment methods, pickup and drop locations and even traffic jams. Charging extra money over and above the rate shown in the application is another growing menace in the city. And these problems are no more limited to the cab aggregators, even the bike-taxi service Rapido suffers similar complaints. Riders or captains almost always charge an extra amount above the stipulated bill. And this has led to a large number of conflicts in the past months.

In order to resolve these problems, the state government is mulling the idea of starting a cab hailing service by themselves. Not only will the drivers be happy with the full income going to their pockets, the public will be happy with a transparent billing system. This new project is expected to be coming under the Assam State Transport Corporation (ASTC).

The All Assam Cab Mazdoor Sangh took up a protest last Saturday complaining about the blocking of several of their accounts by the cab aggregators. Members of the District Administration of Kamrup Metropolitan District also talked with the protesters.

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