Guwahati International Airport Adopts Streamlined Process for Lost Items Claim

GUWAHATI : The Guwahati International Airport opts for a sleek and streamlined process for claiming lost items at the airport. According to the operator of Lokapriya Gopinath Bordoloi International Airport, a number of approximately 100 items of the passengers go astray every month. These items if not claimed by the owner, or found by the staff or any other person, are handed over to the Terminal Manager's office. This process is allowed only during the office hours.

Associates of the airport like housekeeping, maintenance stuff, CISF, shops inside the airport or any other person gives the lost stuff to the lost and found department or directly hands it over at the terminal manager's office. If a passenger wants to get back the strayed item, he or she need to produce a boarding pass and a identification document. This individual has to show the desired documents in the respective department where their item is being kept, according to the statement. " if someone wants to claim their lost items, they should inform this to the nearest 'may I help you' section or to the terminal manager's office" states GIAL. The person either call directly or be present physically in the airport in order to receive their respective lost items.

The Lokapriya Gopinath Bordoloi Airport is now under the privatization and being operated by the Adani Enterprise Limited. This came into effect in the year 2021 when an agreement was signed between the Airport Authority of India and Adani Enterprise Limited on 19th January in New Delhi. Later on, the entire management and operations of the Guwahati Airport was taken in control by the Adani's. Five other airports airports namely - Ahmedabad, Thiruvantapuram, Mangalore, Lucknow, Jaipur were down for privatization. Adani successfully acquired all of them including the Guwahati International Airport. Several staff, officers including their families were in the 'hand over' ceremony of the Lokapriya Gopinath Bordoloi Airport to the Adani's. The Adani's were also assured support from the AAI in the first three years.

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