‘Raijor Chora’ to Redress Public Grievances in Bongaigaon

Bongaigaon: In a move aimed at providing good governance to the public, the Deputy Commissioner of Bongaigaon Adil Khan launched a Public Grievance Redressal System for the district. Khan said that the Government of Assam has been laying emphasis on good governance. Good governance requires a responsive, responsible, transparent and accountable administration. It has been observed that a lot of complaints/ memoranda/grievances pertaining to various departments/offices/public services are received in the office of The Deputy Commissioner, stated a press release.

A lot of complainants also visit this office for redressal of their grievances. Many of these complaints pertain to different departments which cannot be solved on spot and for which communication have to be made with the concerned departments, thus causing long delays in redressal. It is therefore, decided to devise an institutional mechanism for redressal of public grievances/complaints in a systematic and time bound manner.

Deputy Commissioner Adil Khan said that a Public Grievances Redressal (PGR) Day named as ‘Raijor Chora’ shall be organized in the conference hall of DC office, Bongaigaon on every 2nd and 4th Tuesday of every month from 10.30 am onwards. In case Tuesday is a holiday, the PGR day shall be held on the next working day. All the officers of the district administration and sub-divisional administration and all the heads of departments of the district will remain present in the above mentioned venue on PGR days. A PG cell headed by the District Development Commissioner has been formed that will function as the nodal cell.

Also Read: DC Pallav Gopal Jha Stresses Expediting Public Grievance Redressal Mechanism

Also Watch: Woman found dead in Biswanath, Police suspect Murder