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KEY HIGHLIGHTS

Sentinel Digital DeskBy : Sentinel Digital Desk

  |  27 Feb 2015 12:00 AM GMT

* Unreserved ticket purchase made simpler through smart phones, debit cards

* Introduction of 'Operation Five Minutes' to ensure that a passenger travelling unreserved can purchase a ticket within five minutes

* Introduction of 17,000 bio-toilets in trains

* Surveillance cameras on select mainline and ladies compartments

* All India 24 X 7 helpline 138 from March 1; Toll free No.182 - for security complaints

* All newly-manufactured coaches to be braille-ebled

* Online booking for wheel chairs to be ebled

* Wi-Fi facility to be extended to category B stations

* SMS alerts to be introduced to inform passengers in advance about the updated arrival/ departure time of trains at starting or destition stations

* New department to keep stations clean

* Toilets at stations need improvement; 650 additiol toilets to be created in addition to 120 last year

* Rs.120 crore provided for lifts and escalators to facilitate movement of passengers and goods

* Collaboration with NIFT and NID for better bed rolls, inner coach designs

* For the benefit of the soldiers, a Defence Travel System has been developed for elimition of warrants to make travel easier. This facility has been commissioned in 600 locations.

* To expand water vending machines to most railway stations to ensure availability of clean drinking water at very low cost to people

* The facility of self-operated lockers would also gradually be made available at stations

* TTEs would be instructed to help senior citizens, pregnt women and differently-abled people in obtaining lower berths

* Middle bay of coaches will be reserved for women and senior citizens for reasons of safety

* Tickets can now be booked 120 days ahead of travel date, instead of 60 days now, to tackle tout mece.

* IRCTC to provide concierge service

* To introduce e-catering in 108 trains

* To launch mobile app for complaints

* To introduce onboard entertainment in Shatabdi trains

* Mobile phone charging to be available in general coaches

* To increase quota of lower berths for senior citizens

* Centrally-maged display to be set up in 2,000 stations

* SMS will be valid proof of ticket

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