* Unreserved ticket purchase made simpler through smart phones, debit cards
* Introduction of 'Operation Five Minutes' to ensure that a passenger travelling unreserved can purchase a ticket within five minutes
* Introduction of 17,000 bio-toilets in trains
* Surveillance cameras on select mainline and ladies compartments
* All India 24 X 7 helpline 138 from March 1; Toll free No.182 - for security complaints
* All newly-manufactured coaches to be braille-ebled
* Online booking for wheel chairs to be ebled
* Wi-Fi facility to be extended to category B stations
* SMS alerts to be introduced to inform passengers in advance about the updated arrival/ departure time of trains at starting or destition stations
* New department to keep stations clean
* Toilets at stations need improvement; 650 additiol toilets to be created in addition to 120 last year
* Rs.120 crore provided for lifts and escalators to facilitate movement of passengers and goods
* Collaboration with NIFT and NID for better bed rolls, inner coach designs
* For the benefit of the soldiers, a Defence Travel System has been developed for elimition of warrants to make travel easier. This facility has been commissioned in 600 locations.
* To expand water vending machines to most railway stations to ensure availability of clean drinking water at very low cost to people
* The facility of self-operated lockers would also gradually be made available at stations
* TTEs would be instructed to help senior citizens, pregnt women and differently-abled people in obtaining lower berths
* Middle bay of coaches will be reserved for women and senior citizens for reasons of safety
* Tickets can now be booked 120 days ahead of travel date, instead of 60 days now, to tackle tout mece.
* IRCTC to provide concierge service
* To introduce e-catering in 108 trains
* To launch mobile app for complaints
* To introduce onboard entertainment in Shatabdi trains
* Mobile phone charging to be available in general coaches
* To increase quota of lower berths for senior citizens
* Centrally-maged display to be set up in 2,000 stations
* SMS will be valid proof of ticket