NPCI issued New UPI Rules; Restricts AutoPay During Peak Hours

Mumbai: Starting August 1, using UPI will come with a set of new rules aimed at improving transaction speed, reducing system load, and making payments safer. The National Payments Corporation of India (NPCI) has issued fresh guidelines for all members of the UPI ecosystem, including banks and payment apps, which must be implemented by July 31.

One of the major changes is a cap on how many times users can check their account balance through a UPI app. From next month, each app will allow a maximum of 50 balance enquiries per customer per day, within a rolling 24-hour period.

For auto-pay transactions, NPCI has fixed specific time slots to avoid network congestion. Scheduled payments will only be processed before 10 a.m., between 1 p.m. and 5 p.m., or after 9:30 p.m. Peak hours -- when UPI usage is highest -- are defined as 10 a.m. to 1 p.m. and 5 p.m. to 9:30 p.m., during which auto-pay executions will not take place. The number of times users can view the list of bank accounts linked to their UPI profile will also be limited to 25 times per day. (IANS)

Also Read: UPI Sets New Record with 16.58 Billion Transactions: NPCI

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