San Francisco: Amazon’s online shoppers are being fooled by fake review factories running on multiple Facebook groups. The scam is supported by several large and small companies as well as by entrepreneurs who depend on Facebook to spread positive reviews about their products listed on Amazon to its 2.6 billion users globally.
Fake reviewers, backed by Amazon sellers, post details about the products on Facebook Groups to influence consumers, the Guardian reported on Saturday. Since the reviewers have to really pay for the items, Amazon is fooled into believing that the buyer is genuine but after leaving a glowing review, the product manufacturing company refunds the purchase price and sometimes also pays an extra fee. “Which?”, a brand name used by UK-based Consumers’ Association, said that “nearly all” of the Facebook groups it uncovered last autumn were still active, the report said. (IANS)
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