PDS Grievance Redressal Mechanism, Shillong

Grievance Redressal

Shillong: The Deputy Commissioner (Supply), West Jaintia Hills District has informed the public and consumers having any complaint or grievance with regards to PDS can logged or file their complaint through the PDS Grievance Redressal Mechanism on toll free Number 1967 or 1800-345-3670 and whatsapp number-9402327737. Complaints can also be logged online via Meghalaya Public Grievance Redressal and Monitoring System (MEGPGRAMS) website at Further the citizens can also visit the Department website at For the welfare of the consumers in the State, consumer Dispute Redressal Mechanism is in place, consumers can lodged their complaint or know more about their rights by contacting toll free Number 1800-345-3687 or logged in at Complaints can also be mail at This has been stated in a press release.