Shillong: BSNL has launched “BSNL My Offers” to help/guide customers and retailers (POS) in determining the best voucher based on customer’s usage pattern. Customer will get the best suitable STV based on his usage pattern instantaneously by just dialling “*121#” before recharge. The primary purpose of this scheme is that customer should get better value for their money by recharging more efficient voucher. In addition, retailers can also use this scheme to offer better, prompt and personalized services to Bharat Sanchar Nigam Limited mobile customers. This will be a win-win proposition for BSNL customers as well as channel partners. B Chandra Sehkar, CGMT, NE-I Circle, Bharat Sanchar Nigam Limited, informed that Bharat Sanchar Nigam Limited is committed to enhance the customer’s experience of Bharat Sanchar Nigam Limited Mobile services by offering newer facilities and access option using technology.
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