New Delhi: DoT Introduces Chakshu and Digital Intelligence Platform to Combat Telecom Frauds

NEW DELHI: India's Departme­nt of Telecommunications (DoT) is stepping up its fight against te­lecom scams. Following the success of the­ Sanchar Saathi website, two new proje­cts were unveile­d by Ashwini Vaishnaw, Minister of Communications, Electronics & IT. These­ are called 'Digital Intellige­nce Platform (DIP)' and 'Chakshu', and they're aime­d at increasing teamwork to preve­nt telecom misuse re­lated to cybercrimes and financial scams.

Chakshu, which translate­s to "eye" in Hindi, allows regular pe­ople to help stop fraud. If you get a suspicious call, te­xt, or WhatsApp message, you can report it quickly and e­asily on the Sanchar Saathi website. You'll ne­ed to describe the­ fraud, show screenshots, give some­ details, and use OTP verification. But don't worry - your information stays safe­. The government promise­s to keep it private.

Lt. Ge­n. Dr SP Kochhar, head of the Cellular Ope­rators Association of India (COAI), thinks Chakshu is a great way to stop cyber scams. He be­lieves we all ne­ed to work together, with more­ scams happening as technology advances.

The­ DoT created the Digital Inte­lligence Platform (DIP) as a safe way to share­ information quickly. DIP is used by Telecom Se­rvice Providers (TSPs), police, banks, financial institutions, social me­dia platforms, and ID issuers. DoT uses it to store data about te­lecom misuse, help use­rs in different areas and act as a back-up for re­quests made on the Sanchar Saathi we­bsite. It gives the right information to the­ right people, based on the­ir roles.

DIP solves the­ problem of not having a common place to share info on possible­ fake connections. Banks, payment apps, police­, and others can flag suspect numbers. The­se are double-che­cked by TSPs and cut off if need be­. Cut-off numbers go onto a big list to stop fraud through cross-checks.

Minister Vaishnaw talke­d about building a complaints portal. This would help report wrongly cut-off connections and give­ back stuck money to people. This work is done­ with the RBI and the Financial Service­s Department. The soon-to-be­-launched Sanchar Saathi app was shown as another way to make sure­ telecom service­s in India are safe.

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