Boston, Sept 14: Artificial Intelligence (AI)-powered bots will become the next interface, shaping our interactions with the applications and devices we rely on and Microsoft’s latest solutions are set to change the way HP interacts with its customers and partners, Indian-born Microsoft CEO Satya della has said.
“Bots are now learning in human context and the relevant thing for us is to make them intelligent as we learn from customers’ experience. Our solutions are going to give HP a 360-degree view of its customer services,” della announced at HP’s Global Partner Conference (GPC) 2016 at the Boston Conference and Exhibition Centre (BCEC) here.
HP announced a six-year agreement to deploy Microsoft Dymics customer relation magement (CRM) online in order to enhance collaboration across marketing, sales and service operations.
“This brings us a cloud-based solution that delivers a more effective and efficient collaboration engine across our business,” said Jon Flaxman, Chief Operating Officer, HP. In July, Microsoft unveiled plans to introduce a new approach to business process applications with Microsoft Dymics 365 to help mage specific business functions. At Microsoft’s Worldwide Partner Conference in August, della had said that AI-powered chatbots will “fundamentally revolutionise how computing is experienced by everybody.” According to him, there are nearly 360 million monthly active devices on Windows 10 adoption cycle.
“Enterprise is what I am more excited about. With HP’s well laid out security track and our strong platform, I see tremendous opportunity to get more enterprises get on to Windows 10 with new devices,” della noted. “Custom app development is another field where we see fantastic traction coming. Windows 10 deployment on all connected devices is what we see happening now,” he pointed out. According to della, after PCs, 2-in-1 devices including convertibles are the future.(IANS)